Egbu, J U; Wood, G and Egbu, C O (2010) Critical success factors associated with effective knowledge sharing in the provision of floating support services in sheltered housing for the elderly. In: Egbu, C (ed.) Proceedings of 26th Annual ARCOM Conference, 6-8 September 2010, Leeds, UK.
Abstract
As the population ages, an increasing number of vulnerable older people are choosing to live in some sort of home, including sheltered housing, extra care sheltered housing and residential care homes. The needs of older people are constantly changing and there is need for long term support. Older people living in sheltered housing with complex needs require access to services with a network of different types of support. Floating support, an initiative by the UK Department of Communities and Local Government through Supporting People Programme, aims to aid people with complex needs and prevent homelessness. Effective sharing of knowledge between supporting housing providers and adult social services can be established through knowledge sharing initiatives. This paper aims to identify the factors that are critical for effective knowledge sharing in providing floating support services for the elderly in sheltered housing. The main contribution of this paper is an extensive review of literature on floating support and critical success factors to knowledge sharing. This paper concludes that trust, motivation, effective communication, shared mindsets, leadership and training are critical for effective knowledge sharing in providing floating support in sheltered housing for the elderly.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | floating support; knowledge management; sheltered housing |
| Index terms: | critical success factor, housing, knowledge management, population, older people, mindset, motivation, knowledge sharing, programme, local government, elderly, residential care home |
| Subjects: | professional development, project controls, demography, administrative law, construction type, health behaviours and lifestyles, control systems, psychology, knowledge management |
| Topics: | Construction Technology, Information Management, Project Management, Research Practice, Time Control, Human Resources, Urban Studies, Legal Issues |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here