Investigation into the effectiveness of construction interventions on the performance of emergency departments within NSW and QLD Health

Awad, R (2018) Investigation into the effectiveness of construction interventions on the performance of emergency departments within NSW and QLD Health. PhD thesis, University of Newcastle, Australia.

Abstract

Investment in new hospital infrastructure is one of the most costly investments that governments make in Australia, yet construction responses often fail to take into account the need for close collaboration with key stakeholders to achieve the intended outcomes. Given the projected demands on Emergency Departments (EDs) and health care into the future, it is important that the efficiency and effectiveness of these investments are maximised. Research is required to provide evidence-based recommendations for future policy and practice. Aim: To identify whether upgrades/expansions of Emergency Department facilities through capital expenditure result in increases in throughput and/or efficiency in Emergency Departments. Method: This study critically examines the construction of new Emergency Department facilities in New South Wales (NSW) and Queensland (QLD). Quantitative analysis is used to test the effects of various strategies to address improved performance against Key Performance Indicators (KPIs), with a particular focus on construction as a high-cost strategy with long-term implications and resource impacts.

Item Type: Thesis (Doctoral)
Uncontrolled Keywords: effectiveness; efficiency; health care; hospital; capital expenditure; collaboration; government; investment; key performance indicators; policy; stakeholders; Australia; quantitative analysis
Index terms: Queensland, evidence, strategy, Australia, collaboration, efficiency, health care, New South Wales, capital expenditure, key performance indicator, effectiveness, quantitative analysis, investigation
Subjects: evaluation and assessment methods, data collection methods, data analysis and analytics, management, project delivery, Geography, performance management, economic analysis, public and environmental health
Topics: Geographical Context, Project Management, Business Strategy, Organizational Design, Health and Safety, Research Practice, Quality Management
Descriptive scope: 4 PCTA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here