Kwawu, W; Elhag, T and Ballal, T (2010) Knowledge transfer processes in PFI/PPP: Critical success factors. In: Egbu, C (ed.) Proceedings of 26th Annual ARCOM Conference, 6-8 September 2010, Leeds, UK.
Abstract
Successful knowledge transfer is an important process which requires continuous improvement in today’s knowledge-intensive economy. However, improving knowledge transfer processes represents a challenge for construction practitioners due to the complexity of knowledge acquisition, codification and sharing. Although knowledge transfer is context based, understanding the critical success factors can lead to improvements in the transfer process. This paper seeks to identify and evaluate the most significant critical factors for improving knowledge transfer processes in Public Private Partnerships/Private Finance Initiatives (PPP/PFI) projects. Drawing upon a questionnaire survey of 52 construction firms located in the UK, data is analysed using Severity Index (SI) and Coefficient of Variation (COV), to examine and identify these factors in PPP/PFI schemes. The findings suggest that a supportive leadership, participation/commitment from the relevant parties, and good communication between the relevant parties are crucial to improving knowledge transfer processes in PFI schemes. Practitioners, managers and researchers can use the findings to efficiently design performance measures for analysing and improving knowledge transfer processes.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | communication; critical success factors; knowledge transfer; performance measurement; PFI/PPP |
| Index terms: | public private partnership, complexity, severity index, critical success factor, knowledge acquisition, questionnaire, practitioner, knowledge transfer, variation, private finance initiative, critical factor, construction practitioner, survey, construction firm, commitment, drawing, continuous improvement, performance measure, performance measurement, manager |
| Subjects: | contractual condition, professional development, performance measurement, student development, environmental hazards, systems engineering, control systems, practitioner, data collection methods, research dissemination and communication, risk assessment, organization, contractual arrangements, psychology, technical documentation |
| Topics: | Risk Management, Roles and Professions, Sustainability, Procurement, Business Strategy, Information Management, Engineering Principles, Research Practice, Project Management, Contract Administration, Education, Organizational Design, Digital Applications, Design Practice, Quality Management |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here