Implementing inter-organisational information systems for the integration of construction supply chains

Pala, M (2018) Implementing inter-organisational information systems for the integration of construction supply chains. PhD thesis, Loughborough University, UK.

Abstract

Two trends are currently driving the need for supply chain firms to form closely integrated relationships: collaboration and digitisation. One of the ways to achieve digitisation of supply chain operations is to implement inter-organisational information systems (IOIS) with selected supply chain partners for a much more efficient, streamlined and orchestrated supply chain operations. Whilst IOIS can be implemented to support various cross-functional business processes (ranging from operational information exchange to pursuing strategic initiatives such as sharing ideas, identifying new market opportunities, and pursing a continuous improvement approach), in the context of this thesis, the purpose of IOIS implementation is to facilitate the inter-firm procurement-related operations with downstream supply chain firms. The study undertaken in this research project was initiated in response to an industry requirement to investigate the implementation of IOIS against a backdrop of improved supply chain management and integration practices by large contractor organisations. A case study research strategy was adopted to investigate the IOIS project related, IOIS (system) related issues encountered in ex-ante and ex-post implementation stages of the IOIS. The study concludes that it is the non-technical factors that are critical to the successful delivery of IOIS projects and provides a guideline on IOIS implementation by large contractor organisations.

Item Type: Thesis (Doctoral)
Uncontrolled Keywords: case study; collaboration; digitisation; supply chain management; inter-organisational information systems; integration; procurement
Index terms: information system, collaboration, integration, information exchange, strategy, implementation, construction supply chain, continuous improvement, contractor organization, case study
Subjects: organization, contractual arrangements, management, performance measurement, information systems, organizational analysis, construction logistics, data collection methods, data science
Topics: Business Strategy, Research Practice, Digital Applications, Organizational Design, Procurement, Supply Chain Management, Quality Management
Descriptive scope: 3 PCE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here