Suzuki, K (2018) The impact of national culture on communication management: Japanese contractors in Singapore construction industry. PhD thesis, National University of Singapore, Singapore.
Abstract
Effective communication is an important consideration for Japanese contractors for their business operations and development in international construction projects. This research examines the management styles and communication weaknesses relating to national cultural differences of managers working for Japanese contractors in Singapore. Questionnaire surveys, case studies and validation interviews were conducted to assess these issues. The empirical results reveal the influences of national culture on intercultural communication concerning managers working for Japanese contractors in Singapore. It also advances Hofstede’s conceptual findings to communication, with the practical implication of an improved knowledge domain on how differences along the six national cultural dimensions influence the perceptions of communication between two different nationalities. This study recommends an adaptive approach that aims to enhance effective communication for managers working for Japanese contractors in Singapore. Finally, this study provides useful lessons on managing effective communication for managers working for Japanese contractors in international construction projects.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Uncontrolled Keywords: | culture; international construction; communication; Singapore; case study; validation; construction project; international construction project; interview; questionnaire survey |
| Index terms: | questionnaire, validation, construction project, international construction project, manager, interview, survey, cultural difference, international construction, national culture, construction industry, dimension, case study, Singapore, management style |
| Subjects: | cross-cultural studies, production management, Geography, strategic management, practitioner, industry analysis, management, professional development, health monitoring assessment and metrics, data collection methods |
| Topics: | Project Management, Geographical Context, Health and Safety, International Construction, Human Resources, Information Management, Research Practice, Roles and Professions |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here