Montoya, R E (2019) Exploring the strategies, ODC managers need to improve knowledge management in a multigenerational construction organization. DM thesis, Colorado Technical University, USA.
Abstract
This study utilized a qualitative design that explored organizational development and change management, theory, policy, and strategy, to identify the strategies of Organizational Development Change (ODC) Managers to improve the process of knowledge management in construction organizations. The research population for this study was multigenerational ODC managers working in construction firms in the United States, with field offices in the states of Colorado (southern CO) and New Mexico (north central NM). The estimated size of the population was based on six construction organizations with a general population of 150 employees each. The study utilized a conceptual framework. The conceptual framework intended to illustrate the relationships that exist between multigenerational workers in construction organizations, knowledge sharing opportunities, and ODC managers. The literature reviewed revealed a gap exists on knowledge sharing between multigenerational construction organization workers as well as how ODC managers may promote knowledge sharing opportunities between these groups. The gap supports the development of the central research question. The data were collected via a survey that consisted of 10 questions. Each open-ended question was based on a semi-structured interview approach and was used to establish the study topic and structure for the interview to address the central research question. The findings of this qualitative exploratory study were developed by utilizing elemental methods of coding. Correctly identifying themes and descriptive coding was used to analyze the rich data that was collected via face-to-face and telephone interviews. The results of the study were five major emergent themes: Theme 1- communication, Theme 2- cross-collaboration, Theme 3- willingness to learn or teach Theme 4- professional development, and Theme 5- on the job training.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Na'Desh, F |
| Uncontrolled Keywords: | morale; motivation; population; business performance; leadership; employee; professional; Georgia; sample size; interview |
| Index terms: | organizational development, business performance, collaboration, population, knowledge management, conceptual framework, interview, Georgia, United States, manager, motivation, knowledge sharing, survey, Mexico, construction firm, exploratory study, strategy, face, change management, professional development, construction organization, sample size, morale |
| Subjects: | research design and methodology, business, data collection methods, performance measurement, management, professional development, organization, practitioner, psychology, knowledge management, research methods, theoretical framing, Geography, demography, leadership |
| Topics: | Roles and Professions, Information Management, Research Practice, Business Strategy, Organizational Design, Human Resources, Urban Studies, Geographical Context, Quality Management |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here