Kereri, J O (2020) The effects of relational and social behaviors exhibited by construction project team members on relationship quality and project outcomes. PhD thesis, Louisiana State University and Agricultural & Mechanical College, USA.
Abstract
Relational and social behaviors of construction project team members explain team relationships. Whereas relational behaviors have often been studied in construction project team relationships, the current literature is deficient on the social behaviors. The literature review revealed seven relational behaviors (i.e. , harmonization of conflict, propriety of means, restraint of power, reliance and expectation, contractual solidarity, flexibility, and reciprocity) and three social behaviors (i.e. , past experience, benevolence, and integrity) commonly exhibited by construction project team members. Through a binomial logistic regression, research findings revealed that past experience was a significant (p < 0. 01) predictor for five of the seven relational behaviors while benevolence and integrity were each significant (p < 0. 01) predictors for three of the seven relational behaviors. Overall, out of the seven relational behaviors, only propriety of means is predicted by all the three social behaviors. Through multinomial regression, the results indicated that there is not enough evidence to show a relationship between the dimensions of relationship quality and project outcomes. However, there is a relationship between relationship embeddedness and project outcomes. Through internal and external validation, the prediction models performed well based on both positive predictive values and negative predictive values. From a relationship management standpoint, this research introduces relational and social behaviors of team members as triggers of relationship embeddedness, and the potential influence on relationship quality and project outcomes. The results contribute to understanding the effect of social behaviors on the relational behaviors found in construction project teams where eleven statistically significant models that predict relational behaviors using the social behaviors were validated. The implication of this is that construction industry practitioners’ efforts to create a more relational team can use these prediction models in predicting the relational aspects of the team.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Friedland, C |
| Uncontrolled Keywords: | flexibility; project team; construction project |
| Index terms: | construction project team, logistic regression, integrity, project outcome, relationship management, embeddedness, dimension, construction industry, project team, literature review, prediction model, construction project, multinomial, social behaviour, validation, evidence, practitioner |
| Subjects: | project completion, evaluation and assessment methods, practitioner, behavioral psychology, production management, health safety and environment, project delivery, health monitoring assessment and metrics, prediction and forecasting, data analysis and analytics, sociology, statistical analysis, industry analysis, management, professional development |
| Topics: | Human Resources, Information Management, Research Practice, Roles and Professions, Project Management, Health and Safety |
| Descriptive scope: | 4 PCTA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here