Makahaube, J S (2020) Performance measure methodology of project management practices in local government agencies. PhD thesis, University of Texas at El Paso, USA.
Abstract
Local government agencies have adopted project management practices to deliver public work projects. The agencies need to measure project management performance to ensure the consistency, control, and monitoring of the project delivery process. However, local government agencies have not adopted a systematic method to measure the organization's project-management performance. At present, there is a gap regarding methods to measure project management performance in delivering construction projects. This study aims to assist local government agencies in improving their project management processes by implementing a comprehensive methodology to assess project management's performance. This dissertation is organized into three major chapter-papers: the first chapter describes the assessment of the project management maturity level through the analysis of the knowledge areas involved in the project management process. The second chapter explains the development of a systematic approach to determine the project management performance level by assessing the agency's management process, capacity, and capability.Finally, the third chapter depicts a method to measure a local government agency's project-management performance using system dynamics. A case study is performed to demonstrate the method's applicability in three local government agencies: The City of Sunland Park, the County of El Paso, and the City of El Paso. The findings of this research study are expected to contribute towards the quality of public works by improving the project management practices in local government agencies.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Chang, C M |
| Uncontrolled Keywords: | government; local government; monitoring; project delivery; case study; construction project; project management practice |
| Index terms: | maturity level, case study, project management process, public work, monitoring, dissertation, project delivery, project management, local government, project management practice, performance measure, methodology, construction project, system dynamics, agency |
| Subjects: | data collection methods, control systems, computing systems, project delivery, performance measurement, project management theory and practice, sociology, administrative law, research dissemination and communication, research methods, production management, infrastructure engineering, evaluation |
| Topics: | Research Practice, Digital Applications, Site Management, Engineering Principles, Project Management, Procurement, Legal Issues, Quality Management |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here