Hoekstra, T J (2021) Stakeholders’ perceptions of inefficiencies in commercial construction and development projects in the midwestern United States. PhD thesis, Concordia University Chicago, USA.
Abstract
The purpose of this qualitative single case study was to explore stakeholders’ perceptions of inefficiencies as they occur in commercial construction and development projects. The problem was that strategies aimed at addressing controllable inefficiencies to increase project and organizational success remained unknown. This qualitative single case study design involved analyzing project management’s perceptions and experiences of the following eight purposively selected primary stakeholders: architects, general contractors, subcontractors, and city building officials in commercial construction and development projects. The dissertation was based on two construction sites in the Midwestern region of the United States. The researcher elicited participant responses regarding their project management practices using semi-structured individual interviews conducted over Zoom. Participants included architects, city building officials, general contractors and major sub-contractors. Results were based on thematic analysis following a six-step process. Questions involved how and in what ways do commercial construction stakeholders perceive inefficiency in project management? How and in what ways do commercial construction stakeholders perceive the controllable factors that can be addressed to improve inefficiency in commercial construction project management? What aspects of commercial construction project management can be addressed to influence or reduce inefficiencies in construction project management? The participants focused on communication and leadership; thus, leaders can use the study results to enact better management practices in the construction industry based on the perceptions of individuals with direct involvement in construction management projects.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Brennan, E |
| Uncontrolled Keywords: | efficiency; construction project; construction site; communication; leadership; project management practice; architects; stakeholders; subcontractor; sub-contractor; United States; thematic analysis; case study; interview |
| Index terms: | strategy, construction site, general contractor, project management practice, interview, United States, subcontractor, construction project, management practice, sub-contractor, thematic analysis, commercial construction, efficiency, case study, dissertation, construction industry, project management, construction project management, architect |
| Subjects: | Geography, production management, practitioner, construction type, research dissemination and communication, industry analysis, methods and analysis, project management theory and practice, management, performance management, work location, profession, data collection methods |
| Topics: | Quality Management, Project Management, Geographical Context, Site Management, Construction Technology, Roles and Professions, Research Practice, Business Strategy |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here