Khoza, R B M (2021) Performance measurements on concession periods to forecast water infrastructure investment returns. PhD thesis, Walden University, USA.
Abstract
Public-private-partnership stakeholders in South Africa are inconsistent in applying performance measurements to optimize concession period agreements for water infrastructure development and drive infrastructure financial value at postconcession termination. The purpose of this qualitative e-Delphi study was to assess consensus among 17 public-private-partnership experts on the best practice within the South African context for using performance measurements to optimize concession period agreements for water infrastructure development and drive infrastructure financial value at postconcession termination. The research question pertained to their level of consensus. Determination and analysis of the concession period conceptual model that illustrates how to achieve benefits of the concession period when the distribution of risk is equal among parties, and equity in benefit distribution formed the conceptual framework. The study had three rounds of online surveys. The first was an open-ended questionnaire, analyzed with open coding, followed by items rated for desirability (Round 2) and desirability and feasibility (Round 3) and analyzed with descriptive statistics. Consensus emerged on 23 strategies items in five categories: technical skills, budget constraints, performance measurements, negotiation best practice strategies, and performance monitoring measures. Performance measurement incorporation on concession period model can balance investment returns over the economic life cycle of the infrastructure asset, leading to positive social change.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Heitner, K and Bouvin, D |
| Uncontrolled Keywords: | measurement; skills; concession; best practice; investment; life cycle; monitoring; negotiation; stakeholder; South Africa |
| Index terms: | monitoring, best practice, statistics, agreements, negotiation, performance measurement, Delphi method, concession period, partnership, life cycle, budget constraint, infrastructure investment, questionnaire, South Africa, conceptual framework, technical skill, strategy, performance monitoring, survey, infrastructure development |
| Subjects: | Geography, infrastructure engineering, theoretical framing, monitoring and control systems, economic analysis, professional development, management, contract structure, performance measurement, partnership management, conflict resolution, control systems, value management, data collection methods, mathematical modelling, business, financial and cost management, contract formation |
| Topics: | Stakeholder Management, Governance, Business Strategy, Cost Management, Information Management, Research Practice, Site Management, Contract Administration, Procurement, Engineering Principles, Project Management, Geographical Context, Quality Management |
| Descriptive scope: | 4 PCEA |
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