Chagadama, J (2022) Small construction business owners’ strategies to reduce voluntary employee turnover. PhD thesis, Walden University, USA.
Abstract
Voluntary employee turnover has caused considerable damage to small construction businesses, significantly affecting productivity, profitability, and sustainability. Small construction business owners who lack strategies to reduce voluntary employee turnover may lose experience and valuable knowledge among their employees, negatively impacting the team’s ability to perform. Grounded in the job embeddedness theory, the purpose of this qualitative multiple case study was to explore strategies small construction business owners use to reduce voluntary employee turnover. Participants were four successful small construction business owners in Virginia who successfully implemented strategies that reduced voluntary employee turnover by 75% over 5 years. Data were collected from company documents and semistructured interviews and analyzed using Yin’s five-phase analysis technique. The three themes that emerged were effective human resource management, favorable working conditions, and employee engagement. A key recommendation for small construction business owners is to incorporate a competitive enumeration strategy. The implications for positive social change include the potential to encourage employees to participate in volunteering in local communities’ infrastructure development.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Samora, D |
| Uncontrolled Keywords: | sustainability; working conditions; employee engagement; human resource management; productivity; employee; owner; case study; interview |
| Index terms: | documents, employee engagement, human resource management, working conditions, interview, case study, employee turnover, owner, productivity, profitability, embeddedness, strategy, infrastructure development |
| Subjects: | management, sociology, economic analysis, data collection methods, professional development, infrastructure engineering, employment law, psychology |
| Topics: | Legal Issues, Information Management, Research Practice, Business Strategy, Human Resources, Engineering Principles, Stakeholder Management |
| Descriptive scope: | 3 PCE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here