Li, J J (2023) A socio-technical framework to guide implementation and value realisation of distributed ledger technologies (DLT) in the construction sector. PhD thesis, Northumbria University, UK.
Abstract
Construction is highly resistant to change. Its many challenges have persisted for decades rooted in a lack of trust, reluctance to collaborate and share information. New technologies offer increased transparency, efficiency, and collaboration. Building Information Modelling (BIM), while being the most successful to advance construction to date, has not done enough to combat the challenges. The aim of this research was to investigate the potential of distributed ledger technologies (DLT) and smart contracts (SCs) to provide solutions for the sector. Through empirical investigations (systematic literature review, interviews, focus groups, survey), a framework to guide implementation and value realisation of DLT and SCs in the construction sector was proposed. A socio-technical approach was taken resulting in a framework encompassing four dimensions of technology, process, policy and society. This approach recognises DLT and SCs are not a panacea in and of themselves and should be used in conjunction with advancements across the four dimensions to de-risk any potential failure of these systems. The framework is made up of several conceptual constructs for use at meso and macro scales to support evaluation of the as-is to achieve a desired state and offers progressive roadmaps to reach the point of implementation. The findings demonstrate the requirement for DLT and SCs to integrate with other systems (e.g., BIM, IoT, AI) to add value. Furthermore, technology alone is insufficient to solve the sector's problems also requiring reform of outdated practices (e.g., procurement, payments, contract management). Contributions to knowledge include: the first known socio-technical framework for systematic and progressive implementation of DLT and SCs in construction. This places equal importance on society and technology for the implementation of these new technological systems and will facilitate their success to unlock benefits for the sector amid the myriad challenges it faces; through this socio-technical approach, the framework encourages active involvement of stakeholders placing importance on the realisation that engaging with users of the system is central to its success; the position of an organisation (or group) looking to develop DLT- or SC-based applications at the meso scale or the position of the sector with regard to how it wants to incorporate these technologies into its existing systems and processes at the macro scale can be evaluated using the framework's progressive approach that considers every stage of developing and implementing an application; the constructs considering both meso and macro scales minimise any potential decoupling between policy and practice in terms of implementation; and the framework aims to provide a flexible set of tools to encourage the sector to create an ecosystem ready to support these applications as well as provide guidance in the development of applications.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Kassem, M and Greenwood, D |
| Uncontrolled Keywords: | construction sector; failure; trust; building information modelling; collaboration; contract management; policy; systematic literature review; payment; stakeholder; focus group; interview |
| Index terms: | survey, collaboration, placing, investigation, efficiency, construction sector, implementation, new technology, transparency, interview, decoupling, society, socio-technical, focus group, systematic literature review, smart contract, dimension, contract management, building information modelling, face |
| Subjects: | research methods, professional development, contract management, contractual arrangements, health monitoring assessment and metrics, innovation and technology management, data collection methods, digital technology, management, information systems, systems engineering, concrete and cementitious materials, psychology, industry analysis, communities and social development, performance management, research evaluation and metrics |
| Topics: | Procurement, Engineering Principles, Stakeholder Management, Construction Materials, Health and Safety, Organizational Design, Research Practice, Information Management, Contract Administration, Digital Applications, Quality Management |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here