A multi-stakeholder approach to productivity improvement in the South African construction industry

As poor productivity in construction continues to constitute a setback to projects’ success in different countries of the world, the situation in South African construction is no exception. Poor productivity on construction projects and its detrimental impact on project objectives have continually resonated for decades. As a result, several strategies, interventions, and measures that aimed at improving productivity in the construction sector have been proposed. Nevertheless, the phenomenon importunately creates a major challenge on construction projects, and by extension, the construction industry especially in developing countries. Even when construction management literature acknowledged the commonalities in productivity influences, the practice of addressing construction productivity influences as separate entities has gained much relevance over the years. Taking into perspective, the multidisciplinary and complexity inherent in construction, a systemic approach to addressing construction productivity influences is fast becoming essential. This study addressed productivity-influencing factors by considering factors that are related to rework, shortage of construction resources, constructability, political, socio-economic, working environment, welfare conditions, disputes, planning and training. Consequently, the interdependencies of the most significant productivity-influencing factors in South African construction was developed in the form of a qualitative model. The study adopts the underlying assumptions of the quantitative approach, but also accepts some qualitative data. With regards to the subject of enquiry, the paradigm of the research is positivism which consists of realists’ ontological prescriptions and objectivists’ epistemological prescriptions. Site engineers, site managers, and site supervisors working for cidb registered contractors in four South African provinces constitute the sample stratum. Statistical Package for the Social Sciences (SPSS) version 24 was used to analyse the data gathered from these project participants; both descriptive and inferential statistics were used. Descriptive statistics was used to summarise and describe the data obtained, while inferential statistics in the form of analysis of variance, T-test, and Tukey post hoc test were adopted. The study reported the most significant factors which negatively influence productivity on South African construction projects as inadequate workers’ skills, defective workmanship, the practice of awarding contracts to lowest bidders, political activities resulting in industrial action, inadequate contractors’ experience in project planning, payment delays by contractors, and corruption. Furthermore, it was found that contractors largely share similar perceptions regarding the factors that constrain productivity growth in South African construction. The approximate level of labour, material, and plant productivity on South African construction projects is 50.4%, 72.9%, and 62.0% respectively, while the approximate multifactor productivity was estimated as 61.8%. The study concluded that productivity has a considerable relationship with time and cost and a less potent relationship with quality. Based on the research findings, contractors’, consultants’, clients’ and government qualitative intervention models were proposed while recommendations towards improving South African construction productivity were made. The study recommended the reinvention of the apprentice training system to develop skills in construction, the involvement of stakeholders in improving workers’ skills, improved collaboration between the construction industry and higher institutions of learning regarding curricula development, adequate supervision of construction activities to mitigate the propagation of rework on construction projects, character in leadership, and integrity of project stakeholders.