Chandra, V and Loosemore, M (2011) Sowing the seeds of misunderstanding in the briefing process: A case study of a new hospital project. In: Egbu, C and Lou, E C W (eds.) Proceedings of 27th Annual ARCOM Conference, 5-7 September 2011, Bristol, UK.
Abstract
Briefing has been long recognized as a critical yet problematic stage in the development process where the seeds of misunderstandings about key project objectives can be sown. Using a Comparative Cause Mapping the paper longitudinally explores the briefing process in a major hospital project. It argues that knowledge about building requirements is not merely technical and given information but is cultural and learnt. It concludes that projects would better meet client needs if the briefing process was reconceptualised as an organic and cyclical process whereby project actors gradually converge upon a shared meaning of each other s values, beliefs and needs over time.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | briefing; cause mapping; culture; hospitals; learning |
| Index terms: | case study, briefing, meaning, project briefing, mapping |
| Subjects: | scope management, data collection methods, sociology, spatial and geospatial analysis |
| Topics: | Research Practice, Project Management |
| Descriptive scope: | 3 PCE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here