Kistler, L (2024) Engineering team success: Evaluating perceptions of teamwork processes and emergent states effects on team outcomes. PhD thesis, Clemson University, USA.
Abstract
The increasing reliance on teams in modern organizations demonstrates the value and relevance of teamwork in the professional world (Porter et al., 2003). Despite the substantial amount of team research focused on team effectiveness (Mathieu et al., 2008), further investigation is warranted to provide more nuanced insight into team dynamics. The present study examined perceptions of team processes and emergent states to assess how they impact perceptions of team satisfaction and potency. Perceptions of strategy formulation, role clarity, team monitoring and backup, monitoring goal progression, coordination, trust, psychological safety, team potency, and team satisfaction were measured with a sample of 114 student teams (444 students). The assessments also provided qualitative team feedback. Data were collected at the midterm and end of the semester. Results showed that team members’ perceptions of strategy formulation, role clarity, team monitoring and backup, monitoring goal progression, coordination, and psychological safety were positively related to perceptions of team potency. Findings also indicated that team members’ perceptions of cooperative conflict management, trust, and psychological safety were positively related to perceptions of team satisfaction. Results provide support for the notion that compared to the perception of the team emergent states at time one, the perceptions at time two would have a stronger influence on perceptions of team satisfaction at time two and partial support for this effect on team potency. Using Natural Language Processing (NLP) to analyze the qualitative data supplemented the quantitative analysis by uncovering themes pertaining to underlying mechanisms of teamwork. The findings of the present study provide important insight into how perceptions of team processes and emergent states influence team outcomes, highlight the importance of time within team research study designs, and demonstrate the value of integrating NLP methods to analyze qualitative data.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Sinclair, R and Shuffler, M |
| Uncontrolled Keywords: | coordination; trust; conflict management; feedback; monitoring; safety; teamwork; professional; quantitative analysis |
| Index terms: | conflict management, strategy, psychological safety, team effectiveness, quantitative analysis, teamwork, satisfaction, monitoring, team dynamics, investigation, coordination |
| Subjects: | control systems, data collection methods, data analysis and analytics, project delivery, management, conflict resolution, occupational health and safety management |
| Topics: | Business Strategy, Research Practice, Stakeholder Management, Site Management, Organizational Design, Health and Safety, Project Management |
| Descriptive scope: | 4 PCTA |
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