Khankeh, H; Farrokhi, M; Saatchi, M; Pourebrahimi, M; Roudini, J; Rahmatali Khazaee, A; Jenabi Ghods, M; Sepahvand, E; Ranjbar, M and Hosseinabadi-Farahani, M (2025) Influencing factors on building and improving social trust in emergency and disaster relief efforts: A systematic review. International Journal of Disaster Resilience in the Built Environment, 16(1), pp. 129-142. ISSN 1759-5908
Abstract
Purpose: This study aims to review the results of relevant studies to shed light on social trust-building in different contexts and the factors that affect it in disaster risk management. Design/methodology/approach: This systematic review was conducted using the Preferred Reporting Items for Systematic reviews and Meta-Analyses model. The study keywords were searched for in PubMed, Scopus and Web of Science databases on August 2021. The inclusion criteria were English-written articles published in social trust and disaster relief efforts. Exclusion criteria were lack of access to the full text and article types such as nonoriginal articles. Findings: Out of 1,359 articles found, 17 articles were included in the final analysis using four general categories: six articles on the role of local government in trust-building (local governments), five articles on the role of social media in trust-building (social media), four articles on the role of social capital in trust-building (social capital) and two articles on the importance of community participation in trust-building (community participation). Originality/value: Understanding the role of social trust and the factors which influence it will help the development of community-based disaster risk management. Therefore, disaster management organizations and other relief agencies should take the findings of this study into account, as they can help guide policymaking and the adoption of strategies to improve public trust and participation in comprehensive disaster risk management. Further studies recommended understanding people's experiences and perceptions of social trust, relief and disaster preparedness.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | natural hazard; relief efforts; risk management; social trust; systematic review |
| Index terms: | risk management, strategy, social capital, disaster preparedness, influencing factor, community participation, systematic literature review, disaster risk, trust-building, disaster relief, meta-analysis, social media, local government, database, community-based, methodology, agency, science, social trust, disaster management, natural hazard |
| Subjects: | communities and social development, research evaluation and metrics, technology adoption, psychology, data management, risk assessment, management, administrative law, environmental hazards, sociology, financial risk, safety engineering, emergency and crisis management, participation process, specialized education, research methods |
| Topics: | Risk Management, Sustainability, Digital Applications, Business Strategy, Stakeholder Management, Legal Issues, Cost Management, Organizational Design, Education, Research Practice |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here