Babalola, I H; Aigbavboa, C O; Aliu, J and Oke, A E (2025) Influence of emotional intelligence attributes on human resource management practices implementation in the Nigerian construction industry. Journal of Engineering, Design and Technology, 23(3), pp. 935-952. ISSN 1726-0531
Abstract
Purpose: The workforce upon which the construction industry relies, known as human resources (HRs), faces challenges such as poor management, inadequate implementation of human resource management practices (HRMPs) and psychosocial issues. This study aims to identify and assess the impact of emotional intelligence (EI) attributes on the implementation of HRMPs in the Nigerian construction industry (NCI) to enhance business performance as well as the performance and productivity of HRs. Design/methodology/approach: A mixed-methods research design combining qualitative and quantitative approaches was used to gather expert perspectives on specific EI attributes. Data analysis involved the use of interquartile deviation, median, standard deviation, mean, Cronbach's alpha and exploratory factor analysis (EFA). Findings: The study identified 12 EI attributes that influenced HRMPs implementation, with 1 attribute having a very high impact (9.00–10.00) and 11 scoring high impact (7.00–8.99). Further analysis using EFA resulted in the identification of two major attribute clusters: "team relationship" and "self-management". Practical implications: These findings have significant implications for construction professionals, HRs and policymakers, as they address the challenges faced by construction stakeholders in terms of physical and mental well-being, which can affect their emotions while carrying out construction activities. Construction organizations should consider incorporating support systems into their policies to influence HRMPs implementation in the workplace. Originality/value: The study provides valuable insights for developing nations such as Nigeria regarding the essential EI attributes for successful HRMPs implementation.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Delphi technique; effective communication; emotional intelligence; human resource management practices; Nigeria construction industry |
| Index terms: | developing nation, human resource management, face, data analysis, exploratory factor analysis, Delphi technique, business performance, methodology, well-being, human resource, Nigeria, construction activity, productivity, research design, deviation, construction organization, construction industry, implementation, emotional intelligence, construction professional |
| Subjects: | data collection methods, research design and methodology, mental health and wellbeing, data analysis and analytics, financial and cost management, management, performance measurement, professional development, industry analysis, statistical analysis, organization, psychology, construction operations, contractual arrangements, research methods, Geography, development economics |
| Topics: | Information Management, Research Practice, Business Strategy, Cost Management, Site Management, Organizational Design, International Construction, Human Resources, Procurement, Geographical Context, Health and Safety, Quality Management |
| Descriptive scope: | 4 PCTA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here