Das, P; Perera, S; Senaratne, S and Osei-Kyei, R (2025) A smart modern construction enterprise maturity model for business scenarios leading to industry 4.0. Smart and Sustainable Built Environment, 14(1), pp. 23-49. ISSN 2046-6099
Abstract
Purpose: Industry 4.0 is characterised by systemic transformations occurring exponentially, encompassing an array of dynamic processes and technologies. To move towards a more sustainable future, it is important to understand the nature of this transformation. However, construction enterprises are experiencing a capacity shortage in identifying the transitional management steps needed to navigate Industry 4.0 better. This paper presents a maturity model with the acronym "Smart Modern Construction Enterprise Maturity Model (SMCeMM)" that provides direction to construction enterprises. Design/methodology/approach: It adopts an iterative procedure to develop the maturity model. The attributes of Industry 4.0 maturity are obtained through a critical literature review. The model is further developed through knowledge elicitation using modified Delphi-based expert forums and subsequent analysis through qualitative techniques. The conceptual validity of the model is established through a validation expert forum. Findings: The research defines maturity characteristics of construction enterprises across five levels namely ad-hoc, driven, transforming, integrated and innovative encompassing seven process categories; data management, people and culture, leadership and strategy, automation, collaboration and communication, change management and innovation. The maturity characteristics are then translated into assessment criteria which can be used to assess how mature a construction enterprise is in navigating Industry 4.0. Originality/value: The results advance the field of Industry 4.0 strategy research in construction. The findings can be used to access Industry 4.0 maturity of general contractors of varying sizes and scales and generate a set of recommendations to support their macroscopic strategic planning.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | business transformation; expert forum; industry 4.0; macroscopic strategy; maturity model; smart modern construction |
| Index terms: | industry 4.0, maturity model, data management, transformation, validity, strategic planning, automation, general contractor, change management, literature review, strategy, methodology, collaboration, validation |
| Subjects: | evaluation and assessment methods, practitioner, research methods, evaluation, automation and robotics, data analysis and analytics, technology adoption, business, data management, management, professional development |
| Topics: | Organizational Design, Digital Applications, Roles and Professions, Information Management, Research Practice, Business Strategy |
| Descriptive scope: | 4 PCTA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here