Agboola Abdulazeez, S; Faruq, M Y; Kolawole, M A; Abdulraheem, A A; Aliyu, H D and Zulfat, M O (2025) Impact of consultant performance indicators on project success in public construction projects. Journal of Construction Business and Management, 7(2), pp. 16-32.
Abstract
This research examines the impact of consultant project performance indicators on project success in public construction projects and projects specific to public tertiary institutions in Bauchi State. The paper adopted a questionnaire survey. A structured questionnaire was administered to 144 construction professionals to elicit information on consultant project performance factors that impact the successful delivery of projects, out of which 125, representing 86.8%, correctly filled questionnaires were analyzed. The study deployed descriptive statistics such as mean and standard deviation for data analysis. The result shows resource adequacy, understanding of client’s requirements, competency and experience, commitment and flexibility. The study concluded that the adequacy of resources and understanding the client's requirements are the main elements for evaluating consultant performance and are mostly considered for measuring the project's success. Therefore, the research recommended improving project success by improving the project performance indicators. Also, competent and experienced professionals should be entertained in awarding projects to achieve cost effectiveness, quality work, and timely delivery of projects.   Therefore, consultants should communicate effectively and involve clients at every stage of the project cycle to achieve project success. Consultants should ensure adequate communication and allow the participation of every professional during the implementation of public projects.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction professionals; consultants; experience; project performance; project success |
| Index terms: | project performance, implementation, statistics, deviation, construction professional, project success, public construction, data analysis, questionnaire, performance indicator, survey, cost-effectivenes, public project, commitment, tertiary |
| Subjects: | financial and cost management, infrastructure engineering, building construction, contractual arrangements, project management theory and practice, performance management, data collection methods, professional development, psychology, mathematical modelling, economics, data analysis and analytics, curriculum development |
| Topics: | Organizational Design, Information Management, Education, Cost Management, Engineering Principles, Procurement, Research Practice, Project Management, Quality Management |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here