Yong, Y C and Mustaffa, N E (2011) Clients, consultants and contractors' perception of critical success factors for construction projects in Malaysia. In: Egbu, C and Lou, E C W (eds.) Proceedings of 27th Annual ARCOM Conference, 5-7 September 2011, Bristol, UK.
Abstract
Construction industry in Malaysia has been increasingly recognising the need for a relationship-based procurement in substitution to the traditional method. Despite the vast number of literatures available on this subject matter, there is a lack of effort to contextualise the findings into local context. Therefore, exploring the factors essential to the success of the local construction project is one of the prerequisites to integrate relationship-based procurement into local setting. The primary objective of this paper is to identify the principal factors that are critical to the success of the construction project, and determine their relative importance as perceived by different respondents. Following a thorough literature search, a total of thirty-seven factors was consolidated and grouped into seven major categories. These factors were assembled into a questionnaire survey that was distributed among clients, consultants and contractors. Since the data collection for main survey is still ongoing, the result and analysis reported were based on the pilot survey carried out. An analysis of the responses from the pilot survey identified fifteen factors to be accepted as critical to the success of construction projects. The results suggest a strong consistency in perception between clients, consultants and contractors in recognising the significance of human-related factors such as competence, commitment, communication and cooperation towards the success of the construction project. These factors being the core element in relationship-based procurement reinforce the need and viability of such procurement method to the Malaysian construction industry. The results of this survey thus provide a strong foundation for further route of the current research on the development of an effective relationship-based procurement model in Malaysia.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | critical success factors; Malaysia; project management |
| Index terms: | commitment, relationship-based procurement, survey, procurement method, relative importance, Malaysia, critical success factor, cooperation, construction industry, project management, construction project, competence, questionnaire |
| Subjects: | risk assessment, data collection methods, control systems, psychology, contractual arrangements, personnel development, project management theory and practice, Geography, production management, industry analysis |
| Topics: | Organizational Design, Human Resources, Risk Management, Procurement, Geographical Context, Project Management, Research Practice |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here