Stansfield, F R (1995) Work in the IT industry on usability provides an agenda for improvement of construction procurement methods. Journal of Construction Procurement, 1(2), pp. 124-149. ISSN 1358-9180
Abstract
Consideration of user needs during the construction procurement process should be improved for reasons including past experience where such needs have been neglected, changing work roles during the procurement process, public concern about construction industry performance, quality issues and pressures arising from internationalization. Construction can learn from the IT industry in meeting these needs, particularly in terms of evaluating usability. Experience from the IT industry suggests that ways by which construction procurement could benefit from better consideration of usability include cost-effective increases in investment in such techniques, elaboration of procurement systems to encompass usability issues, better allocation of responsibilities for user issues, and provision of a theoretical framework within which usability issues can be understood. Such developments are needed for construction as an industry to be competitive.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | information technology, participation, usability, user |
| Index terms: | procurement process, usability, user need, information technology, construction industry performance, internationalization, procurement system, construction procurement, quality issue |
| Subjects: | quality assurance, economic analysis, contractual arrangements, industry analysis, computing systems, user-centered design |
| Topics: | Business Strategy, International Construction, Design Practice, Digital Applications, Procurement, Quality Management |
| Descriptive scope: | 3 PCA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here