Yogeswaran, K; Kumaraswamy, M M and Miller, D R A (1997) Perceived sources and causes of construction claims. Journal of Construction Procurement, 3(3), pp. 3-26. ISSN 1358-9180
Abstract
Significantly increasing frequencies and magnitudes of claims have accompanied the growth of construction activities in general. A research project was mooted to study possible ways to minimize the frequencies and magnitudes of construction claims in civil engineering projects in Hong Kong. A survey was carried out to gather and compare the perceptions of construction professionals as to the common sources and causes of claims. Based on the responses, a Claim Focus Indicator (CF1) was developed to identify particular sources of claims which would warrant greater attention in minimizing their frequencies and magnitudes. The survey was supplemented by interviews with selected professionals, focusing on their perceptions of the significance and avoidability of the underlying causes of the claims from such significant sources. Relevant results from the survey and conclusions from the interviews are presented, including for example the significance of variations as a source and of 'change of design to suit site conditions' as a cause.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | claim, contract, Hong Kong, project management |
| Index terms: | construction activity, Hong Kong, project management, construction professional, survey, interview, construction claim, variation |
| Subjects: | construction operations, Geography, data collection methods, professional development, project management theory and practice, contractual condition, payment |
| Topics: | Site Management, Contract Administration, Information Management, Research Practice, Geographical Context, Project Management |
| Descriptive scope: | 3 PCE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here