Deng, F; Smyth, H and Anvuur, A (2012) A critical review of pms in construction: Towards a research agenda. In: Smith, S D (ed.) Proceedings of 28th Annual ARCOM Conference, 3-5 September 2012, Edinburgh, UK.
Abstract
Performance measurement system (PMS) is a fast evolving and diverse research field attracting many researchers and practitioners from the fields of strategy, accounting, operations, human resource, and marketing. The characteristics of the construction industry that influence the research and directions adopted in practice significantly contribute to certain weaknesses in application, such as limited focus on business performance measurement, insufficient organizational learning, and difficulty in linking the project PMS with the firm. The aim of this paper is to briefly review the literature of PMS (specifically at the corporate level) for addressing the knowledge gap and presenting a research agenda in the context of construction. The main findings from this review are: (1) the evolution of PMS in construction management literature is much slow; (2) further research should focus on the design and implementation related issues of PMS in construction; and (3) benchmarking is an integral part of PMS but it is insufficient for 'continuous improvement'. Finally, a research agenda is presented.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | performance measurement system; pms; benchmarking; strategy; firm performance |
| Index terms: | evolution, human resource, marketing, practitioner, business performance, construction industry, implementation, accounting, benchmarking, research agenda, organizational learning, performance measurement, continuous improvement, firm performance, strategy |
| Subjects: | business, practitioner, environmental science, contractual arrangements, economic analysis, management, performance measurement, business analysis, professional development, research management, industry analysis |
| Topics: | Research Practice, Information Management, Business Strategy, Procurement, Sustainability, Roles and Professions, Human Resources, Quality Management |
| Descriptive scope: | 3 PCT |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here