Al-Meshekeh, H S (2001) The effect of conflict management upon project effectiveness. Journal of Construction Procurement, 7(2), pp. 15-30. ISSN 1358-9180
Abstract
The world is full of conflict. Construction project organisation today is highly conflictual with its nature and surrounding environment. Conflict has constructive as well as destructive effects depending upon how it is managed. The purpose of this paper is to examine empirically the association between the way project managers handle conflict upon project effectiveness. The study was carried out as a part of extensive research using a single Client and a number of Contractors executing (35) current building construction projects for the General Directorate of Military of Works at the Ministry of Defence and Aviation (GDMW/MODA) in the Kingdom of Saudi Arabia (KSA). Project effectiveness was measured using four criteria: project manager' performance, project performance (cost, time and quality), project managers conflict resolution method and conflict intensity. The results show that integrative projects run more effective projects.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | conflict, conflict management, project manager performance, project performance |
| Index terms: | Kingdom of Saudi Arabia, aviation, project manager, conflict resolution, effectiveness, project performance, conflict management, building construction, construction project |
| Subjects: | project management theory and practice, performance management, industry analysis, conflict resolution, profession, production management, Geography, building construction |
| Topics: | Research Practice, Construction Technology, Stakeholder Management, Roles and Professions, Quality Management, Geographical Context, Project Management |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here