Ling, F Y Y and Kumaraswamy, M M (2005) The role of trust in team integration: A survey of contractors, consultants and clients in Singapore. Journal of Construction Procurement, 11(1),
Abstract
A typical construction project team comprises the clients, consultants, contractors, subcontractors and suppliers. It is important to have high team integration so that members can work effectively to bring about project success. The aims of this study are: (1) to compare the views of contractors, clients and consultants on trust-related factors facilitating and deterring team integration; and (2) to investigate the role of trust in increasing team integration. Structured questionnaires were sent by post to randomly selected construction industry players in Singapore, to assess the importance of factors that enable team integration, as well as the barriers that impede team integration. The results show that there are many trust related factors that facilitate team integration. These include selecting team members who have prior and ongoing relationships, good reputation and effective communication skills. It is recommended that clients assemble project teams comprising members who are capable and also have good relationships with each other, since these factors help in engendering trust and increasing team integration.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | relationships, integration, integrated project team, trust |
| Index terms: | construction project team, project success, Singapore, project team, construction industry, communication skill, survey, questionnaire, integration, subcontractor |
| Subjects: | industry analysis, organizational analysis, project management theory and practice, management, project delivery, data collection methods, Geography, practitioner |
| Topics: | Geographical Context, Project Management, Organizational Design, Research Practice, Roles and Professions |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here