Potts, M; McDermott, P and Stephenson, A (2016) A systems approach to strategic infrastructure delivery. Proceedings of Institution of Civil Engineers: Management, Procurement and Law, 169(3), pp. 95-105. ISSN 17514304
Abstract
This paper discusses a systems approach to the strategic delivery of infrastructure in the regulated UK water sector as part of a participatory-focused research project. Part of an ongoing PhD programme, this paper highlights the value of a strategic approach to the procurement of infrastructure-related services in accordance with the quinquennial water sector reprocurement exercise being undertaken by infrastructure client organisations (ICOs). As a strategic approach is concerned with understanding the delivery environment into which an organisation places, engages and delivers projects, this paper surfaces how a UK-based water and wastewater ICO has engaged with its delivery market, through procurement, to position itself strategically within the wider delivery environment to serve its customers better. Using a systems approach, what is brought to light here is the importance of organisational transitioning through change management and how a delivery strategy can encompass the facilitation of organisational change.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | management/procurement/tendering |
| Index terms: | organizational change, programme, infrastructure delivery, client organization, exercise, strategy, change management |
| Subjects: | management, business, client relations, strategic project management, health behaviours and lifestyles, project controls |
| Topics: | Business Strategy, Time Control, Organizational Design, Stakeholder Management, Project Management, Health and Safety |
| Descriptive scope: | 2 PC |
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