Perreira, A and Rankin, J H (2015) Adoption of knowledge management by Canadian housing charities. Proceedings of Institution of Civil Engineers: Management, Procurement and Law, 168(2), pp. 76-88. ISSN 17514304
Abstract
Many researchers have focused on the adoption and associated challenges of knowledge management tools in the commercial construction sector. However, few have investigated the usage and effectiveness of such tools and their adoption in the non-profit sector. Accordingly, ongoing action research principles are used to provide insights into preferred types, challenges of adoption, and qualitative and quantitative impacts of utilising knowledge management tools in a large and a small Canadian housing charity. Preliminary results indicate preference towards a combination of information technology and non-information technology tools for both charities. Barriers included inadequate technical capability, time and financial constraints; and improved efficacy of organisational knowledge management practices. The paper contributes to the construction engineering management sphere in academia and industry by exploring the knowledge management theme through the application of action research methods. Future work focuses on developing a roadmap for knowledge management in construction non-profit volunteer organisations.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | information technology; knowledge management; project management |
| Index terms: | effectiveness, academia, project management, non-profit, commercial construction, information technology, housing, knowledge management, construction engineering management, preference, action research, volunteer |
| Subjects: | educational institutions, project management theory and practice, professional development, performance management, computing systems, data collection methods, decision-making and reasoning, practitioner, organization, construction type |
| Topics: | Digital Applications, Research Practice, Information Management, Business Strategy, Construction Technology, Roles and Professions, Quality Management, Education, Project Management |
| Descriptive scope: | 3 PCE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here