Fellows, R and Liu, A (2010) Conflict on multi-national construction projects. Proceedings of Institution of Civil Engineers: Management, Procurement and Law, 163(3), pp. 101-109. ISSN 17514312
Abstract
By definition, multi-national construction projects bring together organisations and individuals from different countries and, therefore, almost inevitably, different cultures. As cultures underpin behaviour and behaviour has major impacts on performance - both what is desired and what is realised - issues of cultural compatibility between project participants are important. A further aspect relates to attitudes to conflict and thence disputes regarding their likelihood, causes and consequences - in essence, how they may be managed. This paper aims to critically review the theory and literature regarding cultures and to examine their relevance to selection of multi-national project participants, management of conflict and resulting outcomes for project performance and participant satisfaction. Of particular note are aspects of cultural compatibility/cultural distance for both selection of project participants and resultant performance.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | disputes & arbitration; management; project management |
| Index terms: | construction project, multi-national project, dispute, satisfaction, project management, arbitration, project performance |
| Subjects: | strategic management, production management, project delivery, dispute resolution, project management theory and practice |
| Topics: | International Construction, Legal Issues, Project Management |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here