Working from home during the COVID-19 pandemic and gender differences: A case of construction workforce in Australia

Oo, B L and Lim, B T H (2025) Working from home during the COVID-19 pandemic and gender differences: A case of construction workforce in Australia. Engineering, Construction and Architectural Management, 32(7), pp. 4439-4457. ISSN 0969-9988

Abstract

Purpose: This study aims to explore the gender differences in working from home (WFH) experiences during the pandemic from the Australia's construction workforce perspective. Specifically, it explores gender differences in terms of: (1) the respondents' family responsibilities during the pandemic; (2) their WFH experiences prior to and during the pandemic; and (3) their perceptions of the impacts of challenges associated with WFH on their work activities and performance along with their self-reported work performance when WFH, overall satisfaction with WFH and preference for WFH post-COVID. Design/methodology/approach: This study adopted a survey design to reach the targeted sample population, i.e. construction workforce in the Australian construction industry who has had experienced WFH during the pandemic. Data was collected using an online anonymous questionnaire survey. Findings: The results show notable gender differences in various aspects including family responsibilities, workplace arrangements and perceptions of the impacts of the challenges associated with WFH on work activities and performance. Also, statistically significant associations are detected between gender and the respondents' self-reported work performance when WFH, overall satisfaction with WFH and preference for WFH post-COVID. Originality/value: Even prior to the COVID-19 pandemic, little is known about WFH experiences among construction workforce due to the low prevalence of regular and planned remote working in the industry. This is the first study sheds light on construction workforce WFH experiences using gender lenses. The findings have implications for construction-related firms continuing with WFH arrangement post the pandemic, which may include the formulation of policy responses to re-optimize their present WFH practices.

Item Type: Article
Uncontrolled Keywords: Australia; construction; COVID-19; gender; workforce; working from home
Index terms: satisfaction, pandemic, Australia, remote working, work performance, construction industry, COVID-19, survey, questionnaire, population, methodology, preference
Subjects: operations management, demography, research methods, decision-making and reasoning, Geography, project delivery, data collection methods, industry analysis, health risk and incident analysis, management
Topics: Health and Safety, Geographical Context, Project Management, Urban Studies, Human Resources, Research Practice
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here