Hutchings, M and Christofferson, J (2005) Factors leading to construction company success: Perceptions of small-volume residential contractors. International Journal of Construction Education and Research, 1(2), pp. 102-111. ISSN 1557-8771
Abstract
The majority of home building companies in the United States produce fewer than 25 homes per year. In an effort to identify and report on what the perceptions of owners and managers were regarding the reasons for the success of their own small-volume residential construction companies, a nationwide survey was conducted by randomly mailing written questionnaires to owners and managers of 1,114 companies who were members of the National Association of Home Builders. This research report summarizes the responses to an open-ended question to prioritize the five things that contributed most to the success of residential construction companies. Many of the most important factors that were identified as contributing to the success of construction companies were not those listed as important factors for success in the review of literature. Among the factors of success that did rank high were quality workmanship, honesty, having good subcontractors, customer communications, reputation, having good employees, and completing projects on time.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | management practices; residential construction; home builder; company success |
| Index terms: | owner, home building, residential construction, builder, survey, construction company, United States, manager, workmanship, subcontractor, management practice, questionnaire |
| Subjects: | practitioner, organization, construction type, Geography, data collection methods, sociology, contractual condition, construction integration, management |
| Topics: | Contract Administration, Stakeholder Management, Roles and Professions, Construction Technology, Business Strategy, Research Practice, Geographical Context |
| Descriptive scope: | 3 PEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here