Rahmat, A; Che Ibrahim, C K I and Belayutham, S (2020) Exploring the quantitative measures for multi-organization integration in Malaysian construction projects. International Journal of Construction Education and Research, 16(4), pp. 233-250. ISSN 1557-8771
Abstract
Construction literature in past decades has reflected a steadily increasing interest in the assessment of organizational integration practices. This interest has led to the development of a multi-organizational team integration performance index based on five weighted key determinants (KDs) for Malaysian construction projects as follows: commitment from top management; team leadership; focus on goals and objectives; communication; and trust and respect. In order to advance the index into a full working model, this paper aims to identify the appropriate leading and lagging quantitative measures (QMs) based on their importance, measurability, and obtainability to evaluate the five KDs. A two-fold research approach was adopted; first, structured face-to-face interviews with eight practitioners were conducted to identify the candidate QMs; followed by two rounds of a rating-type Delphi survey with 18 experts to rate the candidate QMs. The findings indicate that the recommended leading QMs were influenced by the output-oriented measures, while lagging QMs were framed within the scale-oriented measures, depending on the characteristic of the KDs. The establishment of these measures advance the existing index for a quantitative-based assessment of multi-organization performance. The present study adds to the construction literature by enhancing the learning of measuring organizational performance in the Malaysian context.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Delphi; integration; Malaysia; organization; quantitative |
| Index terms: | commitment, face, interview, integration, top management, construction project, practitioner, Malaysia, Delphi survey, determinant, team leadership, organizational performance |
| Subjects: | psychology, practitioner, Geography, production management, risk assessment, data collection methods, organizational analysis, performance measurement, management |
| Topics: | Organizational Design, Roles and Professions, Research Practice, Quality Management, Risk Management, Geographical Context, Project Management |
| Descriptive scope: | 3 PCE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here