Ibem, E O; Aduwo, E B; Afolabi, A O; Oluwunmi, A O; Tunji-Olayeni, P F; Ayo-Vaughan, E A and Uwakonye, U O (2021) Electronic (e-) procurement adoption and users’ experience in the Nigerian construction sector. International Journal of Construction Education and Research, 17(3), pp. 258-276. ISSN 1557-8771
Abstract
The adoption of e-Procurement in construction is gaining global acceptability, but in a developing country like Nigeria, there is a paucity of studies on the e-Procurement tools/applications used by construction industry stakeholders and their experiences with this technology. This study investigated e-Procurement adoption and users’ experience with it in the Nigerian construction industry using a questionnaire survey of 759 users of e-Procurement. The data were analyzed using descriptive statistics and factor analysis and the results show that whereas relatively high usage of e-Procurement tools in sending and receiving information on tender opportunities, tendering, and making and receiving payments for construction procurement transactions was observed, the use of this technology in monitoring the progress of work on construction sites or tracking the movement of materials was very low. It was also observed that users’ experience with e-Procurement in Nigeria was influenced by the adequacy and reliability of Internet infrastructure and ease of use of the technology, operational environment, change management issues, benefits of the technology, and the availability, accessibility, and interoperability of e-Procurement systems. The study implies that in order to ensure sustained use of e-Procurement in Nigeria’s construction sector, adequate attention should be given to these factors that influence users’ experience.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | adoption; construction industry; e-procurement; Nigeria; survey; users’ experience |
| Index terms: | construction sector, questionnaire, survey, construction site, change management, movement, developing country, interoperability, statistics, internet, construction industry, procurement system, factor analysis, construction procurement, monitoring, Nigeria, accessibility |
| Subjects: | mathematical modelling, data collection methods, control systems, computing systems, work location, management, systems and processes, statistical analysis, industry analysis, health behaviours and lifestyles, contractual arrangements, inclusive design, development economics, Geography |
| Topics: | Site Management, Organizational Design, Design Practice, Digital Applications, International Construction, Research Practice, Procurement, Geographical Context |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here