Samarajeewa, C T; Rajaratnam, D; Disaratna, P A P V D S; Perera, B A K S and Wijewickrama, M K C S (2023) Quality circles: An approach to determine the job satisfaction of construction employees. International Journal of Construction Education and Research, 19(1), pp. 61-76. ISSN 1557-8771
Abstract
Teamwork and participatory management techniques, such as quality circles (QCs), have positive impacts on employee JS. Nevertheless, literature has ignored the use of QCs to enhance JS in the construction industry. Thus, this study aimed to explore the influence of QCs on the JS of employees working in the construction industry in Sri Lanka. The exploratory nature of the study required data collection through semi-structured interviews, conducted in two rounds. The collected data were analyzed using code-based content analysis. The interviewees selected using purposive sampling, were holding managerial positions in construction organizations. The symptoms and causes of poor employee JS in the construction industry were identified; the QC objectives that can address poor employee JS were also analyzed. The study findings indicated that QCs are effective in enhancing the JS of construction employees.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | causes; construction; job satisfaction; quality circle; symptoms |
| Index terms: | Sri Lanka, purposive sampling, construction industry, teamwork, construction organization, job satisfaction, construction employee, quality circle, participatory management, interview, content analysis |
| Subjects: | data collection methods, data analysis and analytics, performance measurement, management, industry analysis, practitioner, organization, Geography, research methods |
| Topics: | Business Strategy, Research Practice, Roles and Professions, Human Resources, Organizational Design, Geographical Context, Quality Management |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here