Cross-industry adoption and sustainability practices in facility management

Chi, J D (2022) Cross-industry adoption and sustainability practices in facility management. PhD thesis, University of Maryland, USA.

Abstract

Propelled by new technology, modern management methodologies, and sustainability movement, the facility industry has become one of the fastest growing business sectors. This dissertation conducts research on facility market growth, cross-industry learning and innovative method adoption, and sustainable facility practices. Multiple research methodologies are employed to examine six propositions. Mixed use of case studies, surveys, interviews, qualitative comparative analysis (QCA), and Grounded Theory with Pre-Post comparisons are applied to study target propositions from multiple angles, draw strengths from one methodology to offset the weaknesses of another, and deliver balanced analyses and arguments. The demands for modern facility management methods, preconditions for new practice adoptions, and risk control in project execution are discussed in reference to case studies. Importance of government involvement and the critical role of corporate policy plays in converting government efforts into results are confirmed with survey responses from industry practitioners and backed by case studies. Current challenges encountered in sustainable facility practices are discussed and the causes of these issues are investigated. Besides survey and case studies, interviews and special topic content research are conducted to explore potential solutions. The collective outcome of the research has established case-based reasoning to support each of six propositions on the determinants of project success.

Item Type: Thesis (Doctoral)
Thesis advisor: Baecher, G
Uncontrolled Keywords: case studies; case-based reasoning; government; grounded theory; learning; market; policy; project success; qualitative comparative analysis; reasoning; sustainability
Index terms: methodology, practitioner, management method, reasoning, interview, movement, case-based reasoning, qualitative comparative analysis, survey, research methodology, determinant, dissertation, project success, case study, new technology, grounded theory
Subjects: research design and methodology, risk assessment, data collection methods, project management theory and practice, management, health behaviours and lifestyles, practitioner, research dissemination and communication, innovation and technology management, research methods, theoretical framing, cognitive psychology
Topics: Business Strategy, Research Practice, Roles and Professions, Engineering Principles, Project Management, Risk Management
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here