Assessing experiential performance in basketball halls: a comparative measure through post-occupancy evaluation

Işıklar Bengi, S and Toprakli, A Y (2025) Assessing experiential performance in basketball halls: a comparative measure through post-occupancy evaluation. Architectural Engineering and Design Management, 21(4), pp. 621-641. ISSN 1745-2007

Abstract

Designing architectural spaces that effectively cater to the dynamic and evolving needs of diverse user groups is a complex and challenging task. This complexity is especially pronounced in public spaces like basketball halls, which must accommodate a wide range of user needs and have specific spatial requirements to ensure optimal functionality and user satisfaction. This study introduces a novel measure for comparing qualitative data obtained from Post-Occupancy Evaluation (POE) studies in basketball halls. POE is a powerful tool for assessing how well a building meets its intended purpose and user needs after a period of occupancy. However, comparing the success of different buildings can be challenging when evaluations are based on qualitative data. To address this issue, our measure incorporates the perspectives of key decision-makers involved in different stages of the building's lifecycle: the designer, facility manager, and sports manager. These perspectives are integrated using the Multi-Criteria Decision Making (MCDM) method SWARA. The validity of the proposed measure was tested through a field study. Results demonstrate its effectiveness in enabling the comparison of user-based qualitative data, offering a valuable tool for evaluating the experiential performance of basketball halls, a building type underrepresented in POE studies to date.

Item Type: Article
Uncontrolled Keywords: basketball facilities; bibliometric analysis; measure for performance comparison; performance; performance measure; post-occupancy evaluation; swara
Index terms: complexity, user need, decision-making, public space, user satisfaction, bibliometric analysis, performance measure, functionality, user group, manager, field study, effectiveness, lifecycle, designer, validity, post-occupancy evaluation
Subjects: systems engineering, decision analysis, research evaluation and metrics, performance management, performance measurement, evaluation methods, project delivery, user-centered design, profession, urban design and public space, research methods, design features, practitioner, client relations, evaluation and assessment methods
Topics: Design Practice, Urban Studies, Research Practice, Information Management, Stakeholder Management, Roles and Professions, Quality Management, Project Management, Engineering Principles, Risk Management
Descriptive scope: 3 PCA

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