Review of performance measurement: Implications for public-private partnerships

Liu, J; Love, P E D; Smith, J; Regan, M and Palaneeswaran, E (2015) Review of performance measurement: Implications for public-private partnerships. Built Environment Project and Asset Management, 5(1), pp. 35-51. ISSN 2044-124X

Abstract

Purpose – The purpose of this paper is to review the normative literature in regard to public-private partnerships (PPPs) and their evaluations, and attempts to investigate whether the Performance Prism is a feasible framework for effective PPP performance measurement. Design/methodology/approach – An in-depth and critical literature review is conducted in this study. Discussion concentrates on PPP features, performance measurement in PPPs, performance measurement in construction, and characteristics of the Performance Prism. Findings – The Performance Prism exhibits a strong ability to capture the distinct features of PPP infrastructure projects and can be considered as a framework suitable for effective and efficient performance measurement. Practical implications – It is essential that stakeholders have a feasible performance measurement framework to effectively measure performance as they embark on PPP infrastructure projects. This paper can be used as a theoretical base and conceptual framework capable of assisting in the design and selection of effective performance measures for PPPs. Originality/value – Many governments across the world use PPPs to procure public assets owing to the scarce funds available for infrastructure development. Effective performance measurement is critical to the successful delivery of a PPP project. Conventional ex post evaluation that solely focuses on meeting budget and predetermined project duration is being widely used to measure PPPs in practice. PPPs are more complicated than traditional procurement due to their multiple stakeholder integrations and long-term processes. However, the research on effective PPP performance measurement is limited for addressing such vital issues, and this paper attempts to bridge this knowledge gap.

Item Type: Article
Uncontrolled Keywords: effective performance measures; infrastructure development; performance measurement; performance prism; PPP; project management
Index terms: infrastructure project, duration, project management, stakeholder integration, performance measurement, partnership, traditional procurement, methodology, conceptual framework, literature review, performance measure, performance prism, infrastructure development
Subjects: data analysis and analytics, participation process, infrastructure and transport systems, project controls, partnership management, project management theory and practice, performance measurement, contractual arrangements, infrastructure engineering, research methods, theoretical framing
Topics: Stakeholder Management, Research Practice, Time Control, Procurement, Engineering Principles, Project Management, Quality Management
Descriptive scope: 4 PCTA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here