Miocevic, D; Maricic, M; Arslanagic-Kalajdzic, M and Dedic, G (2025) Emotional intelligence and relational energy in cooperative arrangements in construction projects: Complements or substitutes? Construction Management and Economics, 43(8), pp. 583-598. ISSN 0144-6193
Abstract
This paper investigates the impact of cooperation and emotional facilitators on project performance. By anchoring the study in service-dominant logic literature, the paper seeks to understand the relationship aspects of cooperative arrangements between co-providers of solutions in construction projects. Drawing upon social interdependence and emotional contagion theories, the research is empirically based on a sample of 209 project engineers. Findings reveal that cooperation fosters project performance. Moreover, emotional intelligence boosts the effects of cooperation on project performance. At the same time, relational energy suppresses the moderating impact of emotional intelligence and generally lowers the project performance. Understanding these interconnections provides valuable insights for project managers and stakeholders aiming to optimize team performance and outcomes in general professional services and construction projects. The implications of this research extend several streams of literature, emphasizing the significance of fostering cooperative environments and cautiously monitoring emotional facilitators emerging within construction project teams.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | construction projects; cooperation; emotional intelligence; project performance; relational energy |
| Index terms: | construction project, emotional intelligence, project manager, construction project team, stream, monitoring, cooperation, project performance, team performance, project engineer, facilitator, interdependence, service-dominant logic, drawing, professional service |
| Subjects: | project management theory and practice, practitioner, profession, control systems, water management, organizational analysis, psychology, organization, technical documentation, management, project delivery, production management |
| Topics: | Project Management, Human Resources, Site Management, Roles and Professions, Design Practice, Organizational Design, Business Strategy, Sustainability |
| Descriptive scope: | 2 PC |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here