Kunkcu, H; Koc, K and Gurgun, A P (2025) Work-family conflict and high-quality relationships in construction project management: The effect of job and life satisfaction. Engineering, Construction and Architectural Management, 32(6), pp. 3937-3962. ISSN 0969-9988
Abstract
Purpose: Work–family conflict is one of the most challenging stressors for construction industry professionals to cope with emotional problems. This study aims to propose a model linking work–family conflict and high-quality relationships among project team members and explore mediating effects of life and job satisfactions. Design/methodology/approach: A theoretical framework was established based on the spillover theory and social exchange theory. Data were obtained by a questionnaire survey conducted with 328 respondents working in construction projects. Structural equation modeling (SEM) was used to test interrelationships among work–family conflict, job satisfaction, life satisfaction and high-quality relationship. Findings: The results indicate that work–family conflict is negatively associated with both job and life satisfactions of construction professionals. In addition, there were direct and positive relationships between satisfaction domains and high-quality relationship capacity. The findings further support that job satisfaction plays a mediating role between work–family conflict and high-quality relationship among construction professionals, while life satisfaction does not mediate the relationship. Originality/value: The effects of interrole conflicts on the context of satisfaction have been investigated previously; however, there is a lack of knowledge regarding its influence on high-quality relationship among project team members. This study extends the body of knowledge on high-quality relationships among project team members to understand how conflict and satisfaction factors influence interpersonal relationships in construction project management.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | behavioral project management; interpersonal relationship; job satisfaction; work–life conflict |
| Index terms: | body of knowledge, work-family conflict, questionnaire, methodology, construction project, survey, life satisfaction, structural equation modelling, stressors, project management, project team, social exchange theory, construction industry, interpersonal relationship, construction project management, construction professional, job satisfaction, satisfaction |
| Subjects: | behavioral psychology, production management, research methods, knowledge management, statistical analysis, industry analysis, health conditions and diseases, sociology, professional development, project management theory and practice, social theory, management, project delivery, data collection methods |
| Topics: | Urban Studies, Human Resources, Information Management, Research Practice, Health and Safety, Project Management |
| Descriptive scope: | 5 PCTEA |
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