Loosemore, M (2009) Managing public perceptions of risk on construction and engineering projects: How to involve stakeholders in business decisions. International Journal of Construction Management, 9(2), pp. 65-74. ISSN 1562-3599
Abstract
While the construction industry has developed sound technical skills in dealing with risk, its ability to deal with the human perceptions of construction risk is less well developed. This in turn has often led to irrational reactions to even the most innocuous development proposals. The implicit question which now faces every construction organisation is not just whether it is managing its risks effectively but also, whether it is managing its wider responsibility to society and whether it is communicating this effectively. It is in this context that this paper critically analyses traditional technocratic approaches to risk management in the construction industry. It argues that a new approach is needed which recognizes the social, political, psychological and cultural complexity of risk. A case study is presented to show how this can be achieved in practice using a new multimedia risk management system called ROMS (www.risk-opportunity.com).
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | opportunity; perceptions; risk; stakeholders |
| Index terms: | proposal, society, technical skill, face, complexity, construction organization, case study, risk management, construction industry |
| Subjects: | risk assessment, data collection methods, industry analysis, systems engineering, professional development, project planning, psychology, organization, communities and social development |
| Topics: | Risk Management, Engineering Principles, Project Management, Organizational Design, Stakeholder Management, Business Strategy, Information Management, Research Practice |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here