Karmakar, S (2025) Third-party quality control concept, methodology, and implementation in the building and housing construction industry in India. International Journal of Construction Management, 25(9), pp. 1021-1031. ISSN 1562-3599
Abstract
Quality is achieved in every building and housing construction industry based on the stakeholders' focus, leadership, process approach, evidence-based decision, engagement of human resources, improvement, and relationship management following stipulated procedures, manuals, standards, and agreements as applicable. Moreover, the roles of stakeholders, departmental authority, and implementing agency are rationally interlinked to achieve the highest level of quality. However, quality control is an obligation on paper for the departmental authority and implementing agency to fulfil the stakeholders' expectations. The checking, monitoring, controlling, progress, etc., of the construction, are not possible solely by the stakeholders, departmental authority, or their in-house quality/management team. Therefore, an external team from a reputed Institute or Organisation with similar experiences and knowledge is engaged to provide direct and indirect additional insights and technical pressure to achieve a better-finished structure in the stipulated time with minimum risks and claims. However, the main objective of the current case study is to highlight the field observations of the third-party quality control concept, methodology, and implementation in the building and housing construction industry in India by the author as a principal investigator of the third-party quality control team on behalf of a national level educational Institute of the various reinforced concrete multi-storied buildings projects.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | building and housing construction industries; departmental authorities/engineers; implementing agencies; quality; stakeholders; third-party quality control agency |
| Index terms: | agency, human resource, methodology, evidence, reinforced concrete, engineer, case study, India, quality control, implementation, agreements, monitoring, relationship management, residential construction |
| Subjects: | evaluation and assessment methods, contractual arrangements, Geography, research methods, control systems, data collection methods, profession, project delivery, contract formation, building materials, management, construction integration, sociology |
| Topics: | Quality Management, Procurement, Geographical Context, Site Management, Contract Administration, Human Resources, Roles and Professions, Construction Materials, Research Practice, Business Strategy |
| Descriptive scope: | 5 PCTEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here