Gingue, N B (2022) The effects of the implementation of the use of data analytics on performance in the field of facilities management: A systematic review. DBA thesis, University of Maryland University College, USA.
Abstract
This systematic review investigates current research in the studies of data collection and analytics on performance efficiency in facilities management departments. This review demonstrates while research is limited it is clear that data collection and analysis will have a very important role and impact of the future on facilities management organizations. Thus, facilities management organizations should move quickly to adopt data analytics in their everyday decision-making process. Methods: A systematic review was conducted with research papers being selected between the years of 2010 and 2022 for relevancy. Results: The results in this systematic review indicate that data collection and data analytics are the future and would be beneficial for use in facilities management. While research in facilities management in general is limited, it is evident that facilities management organizations are behind in the use of data collection and data analysis. Conclusions: The findings concluded in this systematic review allow facilities management organizations to make a well supported, evidence-based decision on why they should proceed with the use of data collection and analysis. Implications: There is a need in facilities management organizations to incorporate data collection and analysis in the decision-making process.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Gelatt, J |
| Uncontrolled Keywords: | facilities management |
| Index terms: | implementation, research paper, efficiency, data analysis, decision-making process, facilities management, systematic literature review, evidence |
| Subjects: | contractual arrangements, decision analysis, data analysis and analytics, research dissemination and communication, performance management, research evaluation and metrics, evaluation and assessment methods, management |
| Topics: | Quality Management, Risk Management, Information Management, Research Practice, Procurement, Business Strategy |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here