A conceptual performance measurement framework for construction industry

Işık, Z (2009) A conceptual performance measurement framework for construction industry. PhD thesis, Middle East Technical University, Turkey.

Abstract

The performance assessment done by objective measures have now been replaced with subjective measures. Within the context of this research; interdependencies between a construction company’s “resources and capabilities”, “project management capabilities”, “strategic decisions”, “strength of relationships with other parties” and “external factors” with “project performance” and “company performance” were investigated from a resource based perspective which put forward intangible assets of the company. To achieve the objectives, a questionnaire survey was administered to 73 Turkish contractors and the data obtained from 354 projects that were held during the last five years were analyzed using structural equation modeling (SEM). It was hypothesized in this study that construction company performance is influenced by the resources and capabilities within the company, the long-term and short-term strategies adopted by the company, the strength of the relationships of the company with other parties involved in construction projects, external factors and project management competencies. A structural equation model was set up to measure the seven latent variables through their constituent variables and to see if the hypothesized relationships exist. Based on the findings of this study, it can be concluded that, this research has introduced a method to measure performance both in subjective (qualitative) and the objective (quantitative) terms. The strong path coefficients between the constructs of the model are an indication that, after decades in pursuit of finding ways to improve the performance of construction companies, subjective dimensions of performance have proven to be as effective as the traditional objective dimensions.

Item Type: Thesis (Doctoral)
Thesis advisor: Birgönül, M T and Di̇kmen Toker, İ
Uncontrolled Keywords: measurement; project performance; questionnaire survey
Index terms: performance measurement, structural equation model, project performance, performance assessment, project management, construction industry, dimension, construction company, survey, structural equation modelling, project management competency, strategy, questionnaire, construction project
Subjects: production management, assessment methods, organization, professional development, project management theory and practice, management, performance measurement, industry analysis, statistical analysis, data collection methods, health monitoring assessment and metrics
Topics: Human Resources, Information Management, Research Practice, Business Strategy, Quality Management, Project Management, Health and Safety
Descriptive scope: 5 PCTEA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here