Turner, T (2024) Strategies to engage multigenerational workforces, with a focus on millennials. PhD thesis, Walden University, USA.
Abstract
A problem that continues in the blue-collar industry is the lack of strategies to keep a multigenerational workforce engaged, especially millennials. The purpose of this basic qualitative descriptive design was to learn how to engage the millennial workforce in the blue-collar industry. The study examined the generational shift in the workplace leading to high turnover in the construction blue-collar industry. The goal was to enhance understanding of the effects of the generational shift in the blue-collar industry and show the impact that millennials have and will have on the blue-collar industry. The two research questions addressed (a) how experienced supervisors retain millennials while also addressing workplace needs and (b) what strategies experienced supervisors in the construction industry use to maintain workplace engagement with millennials. The study consisted of six participants chosen through purposeful sampling. The dominant themes that emerged from the research questions were (a) leadership, (b) organizational culture, (c) talent management, and (d) training. Organizations will need to adjust to the needs of millennial cohorts or face an alarmingly high level of job turnover. Findings may be used for positive social change by workplace administrators to better serve their employees.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Sukal, M |
| Uncontrolled Keywords: | culture; leadership; organizational culture; training; workforce |
| Index terms: | construction industry, supervisor, sampling, organizational culture, strategy, face, turnover |
| Subjects: | industry analysis, sociology, management, data collection methods, business management, psychology, practitioner |
| Topics: | Research Practice, Business Strategy, Roles and Professions, Organizational Design |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here