Life stressors of mechanical contracting supervisory personnel

Wentz, B E (2013) Life stressors of mechanical contracting supervisory personnel. PhD thesis, Indiana State University, USA.

Abstract

Retention of high quality management personnel is a priority for all companies in the construction industry, including mechanical contracting companies. Over the past several years there has been a decrease in managers in the construction industry, and firms that fail to retain these employees will be left with an understaffed and under qualified workforce, which will hinder their ability to be competitive in the marketplace. In order to aid in retention efforts, mechanical contracting firms need to focus their attention on the factors that affect burnout, which leads to turnover of their management personnel. Much of the current research in this area is in two categories: work stress and life stress. The majority of the research in the construction industry has focused on work related stress and methods to combat these stressors. These studies are useful for mechanical contracting firms, but none of these studies address life stressors and their effects on burnout. There have been studies on life stressors in general and there are several tools available to measure these stressors, but no studies have been done on life stressors on mechanical contracting supervisors. This research identified the life stressors and related coping resources by using the LISRES-A survey for mechanical contracting supervisory personnel. The results showed that these supervisors had well above-average levels of stress in regards to their children as well as below-average levels of coping resources in regards to children. The results also showed above average coping resources for both financial and positive life events. The results suggest that mechanical contracting firms should tailor their employee assistance programs (EAPs) to help combat these specific stressors and to raise their employees level of coping resources in regards to children. By doing this, mechanical contracting firms can combat burnout and help retain their management personnel.

Item Type: Thesis (Doctoral)
Thesis advisor: Ellingson, L
Uncontrolled Keywords: employee; personnel; quality management; workforce
Index terms: supervisor, quality management, construction industry, life stressors, coping, children, retention, employee assistance program, survey, burnout, personnel, stressors, turnover, manager, work stress
Subjects: data collection methods, occupational health and safety management, health conditions and diseases, industry analysis, management, psychology, business management, practitioner, demography, behavioral psychology, quality assurance
Topics: Quality Management, Health and Safety, Human Resources, Urban Studies, Research Practice, Business Strategy, Roles and Professions
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here