Networks and interface design for the connected urban governance from the perspective of public policy formulation in urban services

Muniz, César Rocha (2010) Networks and interface design for the connected urban governance from the perspective of public policy formulation in urban services. PhD thesis, Universidade de São Paulo, Brazil.

Abstract

In this study we investigate design and urban governance practices. The theoretical framework has two parts. In the first one, we examines the cognitive, communicative, cultural, economic and socio-political dimensions of space in a context of widespread dissemination of Information and Communication Technologies (ICTs). In the second one, we discusses policy formulation in public urban services focusing on cooperation under its regulatory, strategic and operational dimensions. In the empirical research, we examine the networks and public interfaces used by government agencies of Ribeirão Preto municipality. Graph analysis, elements of social construction of technology and actor-network theory were used to evaluate how ICTs can increase the opportunities for participation and social control of space and urban services management. We conclude the study with contributions to the networks and interfaces design aiming to develop a form of connected urban governance.

Item Type: Thesis (Doctoral)
Thesis advisor: Camargo, Azael Rangel
Uncontrolled Keywords: design; governance; information technology; public policy; urban services
Index terms: dimension, cooperation, social construction of technology, dissemination, social control, urban governance, information technology, public policy, municipality, governance, government agency, information and communication technology, actor-network theory
Subjects: computing systems, sociology, business, health monitoring assessment and metrics, theoretical framing, knowledge translation, administrative law, urban planning, public policy, psychology, social justice
Topics: Organizational Design, Digital Applications, Governance, Ethics, Health and Safety, Legal Issues, Research Practice
Descriptive scope: 3 PCT

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here