Hezel, Claudia Regina (2014) Impact assessment of the requirements of the contractor in integrated management systems for industrial assembly companies in the oil industry. PhD thesis, Universidade Estadual de Campinas, Brazil.
Abstract
In order to meet market demands, companies always seek to maximize their results, striving for excellence in all areas that make up your business, so to meet new market demands for quality, environment and health and safety of workers, service providers undergo a transformation in their management systems, in order to add to the final product the new market demands and make them more competitive. This research aims to evaluate the impact of the requirements of the contractor in Integrated Management Systems (IMS) providers of construction and industrial assembly working in the oil industry. Among the issues surveyed stands:: how service providers have appropriate requirements, as contractors have formalized these requirements for Quality, Occupational Health and Safety, Environment and Social Responsibility (QHSESR), motivations, benefits and difficulties in the implementation of SGI contractors, whether contractors have met their goals and there are benefits to contractors. The research has the following phases: literature review, exploratory study and case study. The oil industry and management systems: first a literature where the conceptual aspects and literature review of issues related to the thesis are presented, divided into two main parts was performed. Then an exploratory study of companies to be research, following analysis of the contractor and the last survey, analysis and case study of contractors. In this case, were used as methodological questionnaire and semi -structured interviews with professionals in the contractor and the contractors option, and consultation reports, database and contractual documents. As a result it was found that the benefits cited were primarily related to profitability, management, social return and image. As for the difficulties are related to organizational, systemic, behavioral, technical and economic aspects. It was found as a result that the contractual requirements of the contractor, as the integrated management systems, influence and contribute to the improvement of systems and good results QHSESR enterprises, occurring an adaptation of the system of the companies to contractual requirements, the processes are incorporated the company as a whole
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | Picchi, Flávio Augusto |
| Uncontrolled Keywords: | quality; environmental; occupational health; safety; management |
| Index terms: | interview, management system, health and safety, literature review, occupational health and safety, motivation, occupational health, survey, exploratory study, questionnaire, documents, impact assessment, social responsibility, case study, adaptation, database, transformation, profitability, implementation, option |
| Subjects: | decision analysis, occupational health and safety management, data management, management, professional development, data analysis and analytics, business, data collection methods, value management, research methods, health safety and environment, psychology, economic analysis, contractual arrangements, user focus |
| Topics: | Business Strategy, Research Practice, Information Management, Organizational Design, Design Practice, Digital Applications, Human Resources, Risk Management, Procurement, Health and Safety, Project Management |
| Descriptive scope: | 4 PCEA |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here