Higham, A and Stephenson, P (2014) Identifying project success criteria for UK social housing asset management schemes. In: Raiden, A and Aboagye-Nimo, E (eds.) Proceedings of 30th Annual ARCOM Conference, 1-3 September 2014, Portsmouth, UK.
Abstract
Embedding the principles of sustainable development and sustainable communities into social housing organisations represents one of the biggest challenges faced by the sector over the last decade. The increasing recognition of the limitations and failings within existing practice has led to calls from both external policy stakeholders and the National Housing Federation for project appraisals to consider an ever increasing number of non-financial benefit enhancing features of UK social housing projects. An important stage in this transformational process will be the identification of the main project centric criteria against which community benefit can be appraised. Relevant literature relating to sustainable communities is reviewed, resulting in the identification of over 400 theoretical features of neighbourhood sustainability. In an attempt to refine these criteria into a more pragmatic list the results of 11 semi-structured interviews held with senior professionals drawn from across one typical social housing organisation, together with the results of 7 validating interviews are reported. Analysis of the collected data established an emergent list of 6 principal success criteria and a further 49 sub-criteria against which project centric benefit can be appraised. The paper concludes by proposing further work relating to the development of a suitable methodology for the appraisal of community benefit in practice.
| Item Type: | Conference Paper (Paper) |
|---|---|
| Uncontrolled Keywords: | social housing; asset management; sustainable communities; project success |
| Index terms: | project success, success criteria, interview, sustainable community, sustainable development, asset management, project appraisal, methodology, housing, social housing, appraisal |
| Subjects: | research methods, factor and component analysis, project management theory and practice, health safety and environment, asset management, assessment methods, housing and residential development, communities and social development, construction type, data collection methods, project delivery |
| Topics: | Urban Studies, Research Practice, Project Management, Business Strategy, Health and Safety, Construction Technology, Stakeholder Management |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here