Performance measurement systems to support the implementation of the lean philosophy in production management in construction

Barth, Karina Bertotto (2023) Performance measurement systems to support the implementation of the lean philosophy in production management in construction. PhD thesis, Universidade Federal do Rio Grande do Sul, Brazil.

Abstract

The Lean Production philosophy has been adopted by several sectors, including manufacturing, healthcare, aviation, services and construction. Due to the peculiarities of the construction industry, such as unique products, on-site production and temporary organizations, the implementation of the Lean philosophy in this sector has fundamental differences in relation to manufacturing. Construction projects can be regarded as complex sociotechnical systems because they involve a large number of distinct parts that interact dynamically and due to the high degree of existing variability in processes and goals. Performance Measurement Systems can support the implementation of Lean concepts and principles in construction, by evaluating the impact of changes and providing information to guide organizations through this implementation process. The implementation of the Lean Production philosophy in construction creates additional demands for Performance Measurement Systems in relation to what suggests the literature on performance measurement in general. However, the literature on the use of indicators to support Lean implementation in construction is scarce. This research work aims to propose a prescriptive knowledge framework that consists of a set of preliminary propositions for design principles and prescriptions for the development of Performance Measurement Systems to support the implementation of the Lean philosophy in production management in the construction sector. Besides the knowledge framework, the main contributions of this research study is a taxonomy of indicators that increases the scope of performance measurement, the understanding of the role of performance measurement in dealing with unexpected variability, and recommendations for developing dashboards. As a practical contribution, the set of design principles and prescriptions represents a solution concept that can be used by construction companies to develop Performance Measurement Systems in different contexts.

Item Type: Thesis (Doctoral)
Thesis advisor: Formoso, Carlos Torres and Saurim, Tarcisio Abreu
Uncontrolled Keywords: performance measurement systems; performance measurement; lean philosophy; indicator; dashboard; complexity
Index terms: lean production, design principle, construction company, philosophy, production management, construction sector, complexity, construction project, temporary organization, dashboard, performance measurement, aviation, taxonomy, construction industry, implementation, variability, prescription
Subjects: organizational theory, production management, medical science and clinical practice, manufacturing engineering, contractual arrangements, organization, statistical analysis, systems engineering, industry analysis, philosophical studies, performance measurement, project delivery, data analysis and analytics, data science, design methods
Topics: Digital Applications, Design Practice, Research Practice, Business Strategy, Quality Management, Engineering Principles, Project Management, Health and Safety, Procurement
Descriptive scope: 4 PCTA

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here