Culture impact in construction supply chain management

Tzortzatou, E P (2008) Culture impact in construction supply chain management. PhD thesis, University College London, UK.

Abstract

Awareness of cultural differences in construction supply chains is of fundamental importance because only through a thorough understanding of the manifestations of culture can fragmented supply chains be appropriately integrated into cohesive and collaborating teams which enhance project performance Hence the concept of cultural alignment with the project supply chain is introduced in order for long-term collaborative relationships based on trust, co ordination and mutual benefit to be established. Therefore, the principles of Partnering and Supply Chain Management must be adopted in order for the opportunistic and adversarial culture of the construction industry to be eliminated The extent to which supply chain participants with different goals, needs and cultures are culturally aligned with the project's values and objectives and are properly integrated into a cohesive and mutually supporting unit is investigated This thesis presents the findings of semi-structured interviews which examined the cultural impact in the supply chain management of two construction companies, i.e. Greek 1NTRAKAT and UK Taylor Woodrow Furthermore, this study has uncovered serious concerns among the Greek Contractors that point towards the establishment of an aligned culture with their clients rather than with the whole supply chain In contrast, the UK Contractors are investing very heavily in their relationships with the entire supply chain and hence they seem to be embracing with success the partnering ideal further down the supply chain A range of attitudinal change requirements for overcoming the cultural and organisational barriers to change is identified for both the contactor's companies It is suggested that training practices should be implemented more intensively in both the contractor's organisations supported by intensive management activity from the senior management if further performance improvements are to be realized throughout the supplier networks.

Item Type: Thesis (Doctoral)
Index terms: interview, construction company, cultural difference, construction supply chain, project performance, performance improvement, construction industry, partnering, training practice
Subjects: cross-cultural studies, organization, industry analysis, partnership management, project management theory and practice, performance measurement, learning methods, construction logistics, data collection methods
Topics: Project Management, Quality Management, Supply Chain Management, Education, Research Practice, Business Strategy, Stakeholder Management, International Construction
Descriptive scope: 4 PCTE

N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here