Wu, Su Kon (2021) Innovation management planning: Design of a maintenance concept innovation management system. EngD thesis, University of Twente, Netherlands.
Abstract
The design and development of Maintenance Concepts (MCs) is challenging. MCs are here defined as a single or set of actions, which are activated under certain conditions, in order to retain or restore a production function. Much progress has been made in predicting the occurrence of failures. Despite these advancements, the continuous improvement of MCs is a challenging task especially in a quickly changing outsourced context. The introduction of Performance Based Contracts (PBCs) in rail maintenance in the Netherlands has shifted the responsibility of improving MCs (from ProraiIl) to the outsourced party, companies such as Strukton Rail. Strukton Rail is the sponsor and case study of this research and is situated in this competitive outsourced environment, moderated by PBCs. The main research question within this context is: how to support organizational learning on maintenance concepts? As such, the main objective of this research is: design a decision support system for Strukton Rail to enable organizational learning on MCs. To achieve this objective, a design science research methodology is used.
| Item Type: | Thesis (Doctoral) |
|---|---|
| Thesis advisor: | van Dongen, Leo A M and Braaksma, Jan |
| Index terms: | performance-based contract, continuous improvement, case study, design and development, innovation management, methodology, Netherlands, design science research, decision support, organizational learning |
| Subjects: | performance measurement, design practice, professional development, decision analysis, data collection methods, research methods, Geography, design process, innovation studies, contractual arrangements |
| Topics: | Geographical Context, Risk Management, Procurement, Quality Management, Business Strategy, Research Practice, Information Management, Design Practice |
| Descriptive scope: | 4 PCTE |
N.B. Descriptive scope is a count of how many of the five facets of empirical research are indicated by the words used in title, abstract and keywords. It is not intended as a judgement on the research; merely a count of the kind of word we would expect to indicate Phenomenon, Concepts, Theoretical framing, Empirical techniques, Analytical techniques. If all five are present, then a code of “5 PCTEA” will indicate this. If you feel the coding for this record is questionable, we welcome discussion around the terms we matched or the way we categorized them. The facet you would expect may not be coded, or a facet may be coded inappropriately. This can also bear on a larger question, of which facets should be treated as defining in construction management research. Please get in touch, and we will look at it. More details here